Hindfoot · for a painful bony heel bump

Haglund's Surgery in Milton Keynes, Northampton & Banbury

In short

Haglund's surgery removes a painful bony prominence at the back of the heel along with inflamed tissue, reattaching the Achilles tendon where needed. It is used for insertional Achilles problems that have not settled with loading and shockwave.

When is haglund's surgery considered?

Surgery is considered when a painful Haglund's prominence or insertional Achilles problem continues despite footwear changes, physiotherapy, heel lifts and shockwave therapy.

Can I avoid surgery?

Non-surgical options come first. Initial care usually includes open-backed or softer-heeled shoes, heel lifts, calf loading modified for insertional symptoms, anti-inflammatory measures and shockwave therapy where appropriate.

What happens during the procedure

1

The bony prominence and inflamed bursa are exposed

2

The excess bone is removed and the heel contour is smoothed

3

Damaged insertional Achilles tissue is cleaned if needed

4

The Achilles tendon is reattached when the insertion has been partly lifted

Recovery timeline

  • First 2 weeks — wound protection and elevation
  • 2–6 weeks — boot protection while the tendon insertion heals
  • 6–12 weeks — physiotherapy restores walking and calf strength
  • 5–6 months — return to running or higher-load sport may be possible

Risks & complications

Risks include wound problems, infection, nerve irritation, tendon weakness, ongoing swelling and persistent insertional pain. Recovery is slower when the Achilles has to be detached and reattached.

Costs & insurance

Self-pay consultations are £250 (new) and £175 (follow-up). The procedure price is confirmed after your consultation. We are recognised by all the main insurers including Bupa, AXA Health, Vitality, Aviva and Cigna.

Questions & answers

They often overlap. Haglund's is the bony prominence; insertional Achilles tendinopathy is tendon pain where it attaches to the heel.

Rigid heel counters and high heels can rub the prominence and aggravate the bursa and tendon.

Recurrence is uncommon when the bony prominence is adequately removed, but footwear and tendon load still matter.

Walking improves over weeks, but tendon strength and return to sport often take several months.

Professor Arul Ramasamy Mr Joel Humphrey
Performed by a consultant foot & ankle surgeon
Professor Arul Ramasamy (MA, MBA, PhD, FRCS) or Mr Joel Humphrey (BSc, MBBS, MRCS, FRCS) — the consultant you meet in clinic carries out your surgery.

Ready to get your foot or ankle seen?

Appointments are usually available within about a week across all three hospitals.