Disclaimer
Please note that the information provided on this website must be considered as an educational service only. The resources presented here are not designed to replace a surgeon’s independent judgement about the appropriateness or risks of a procedure for a given patient. Similarly, any information sent through e-mail should not be relied upon as a medical consultation. We endeavour to provide you with the information that will aid you make your health care decisions.
This website contains links to sites operated by third parties and are provided for your convenience only. Mercury Foot and Ankle Clinic does not control such websites and is not responsible for the content or performance of these sites. The inclusion of links to other sites does not imply any endorsement of the material on those websites. Use of other sites is strictly at your own risk including risks associated with destructive viruses.
Frequently Asked Questions
After your appointment you will be emailed an invoice to be paid within 30 days via a bank transfer.
Our practice is covered by the major healthcare insurance providers. If you have private medical insurance, please contact your insurer to confirm that you are covered for your consultation and imaging appointments and whether you will need a GP referral. Please do this prior to seeing your Consultant. Your insurance company will provide you with an authorisation code which we will need when booking your appointment, along with your policy or membership details. All of this information can be obtained from your insurance company.
Depending on your specific insurance policy you may liable for some of the costs and there may be certain outpatient treatments such as joint injections and blood tests that may not be fully covered by your insurance policy. Please note, even if you are privately insured, you are entirely responsible for all of your consultants’ fees and that the contract you undertake is with your consultant and not your insurance company.
In most cases, your outpatient costs should be covered by your insurance company, but please check as this can vary depending on your individual insurance and excess policy. If you are a self-pay, new appointments are £250 and follow up appointments are £175.
If you have not seen the Consultant previously for this problem, you have a different problem or if it is more than 1 year since your last appointment then please book a new appointment.
If you are claiming through your health insurance, they may require a referral from your GP or therapist before authorising your consultation and treatment. If you are unsure then please call 01908 014 486 or email us on admin@mercuryfootandankle.clinic and one our team will be able to assist you. If you are paying for treatment yourself then you do not need a referral letter.
To arrange an appointment with one of our Consultants, please call 01908 014 486 or email us on admin@mercuryfootandankle.clinic
Send Us A Message
If you have a question or want to reach out to us directly, use the contact form below and send us a message.