How to refer2020-09-04T09:10:21+01:00

How to refer

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Foot & Ankle Surgeon

How to refer

Foot & Ankle Surgeon

We understand that navigating private medical care can be difficult. If you have any questions or queries, our experienced team can guide you through it. Please call 01908 382 353 or email admin@mercuryfootandankle.clinic to find out how we can help you.

Make a refferal

If you are paying for your own treatment, then you do not require a GP referral.

If you are insured, please contact your insurer first as they may require a letter from your GP or therapist.

If you have any concerns please contact our team on 01908 382 353 or email admin@mercuryfootandankle.clinic and we can help you.

Please send us your referral letters via email admin@mercuryfootandankle.clinic and we will then contact the patient and arrange an appointment at an appropriate time.

You will receive a detailed letter documenting the treatment plan following the consultation.

We offer appointments throughout the week. However, if you would like your patient to be seen urgently, please call our office on 01908 382 353 and we will arrange an urgent appointment.

Our Consultants are all delighted to share mobile phone contact details with General Practitioners, facilitating easy contact.

We are delighted to work with our Specialist colleagues to ensure that the patient journey is as seamless as possible.

Please send us your referral letters via email admin@mercuryfootandankle.clinic and we will then contact the patient and arrange an appointment at an appropriate time. If you have an urgent referral then please call our office on 01908 382 353, so that we can arrange an urgent appointment.

You will receive a detailed letter documenting the treatment plan following the consultation. If you want us to contact you after the consultation, please leave your personal contact details and we would be happy to discuss our treatment plan with you.

Our Consultants are all delighted to share mobile phone contact details with all Specialists, facilitating easy contact.

Our Aim

Our aim is to help eliminate your pain and allow you to get back to the things you want to do, as quickly as possible. Experienced in the latest advances in surgery and rehabilitation, we want to get you back on your feet and help them last a lifetime.

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Meet Our Team

Mercury Foot & Ankle Surgeon Intro Video
Mr Arul Ramasamy

Consultant Orthopaedic Foot & Ankle Surgeon
PhD, FRCS(Tr&Orth), DipSportsMed, MFSEM, MA(Cantab)

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Mercury Foot & Ankle Surgeon Intro Video
Mr Joel Humphrey

Consultant Orthopaedic Foot & Ankle Surgeon
BSc(Hons), MBBS, MSc(SportsMed), FRCS(Tr&Orth)

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Testimonials

Foot & Ankle Surgeon

My condition had deteriorated to the point that I was unable to walk for extended periods of time without pain and swelling of the ankle, and I would rarely be able to join in most family activities. The support and guidance provided by Mr Ramasamy were exemplary and enabled me to make a fully informed decision regarding the options available to me. Now, the pain is much more manageable and the stability that the treatment has provided is such that I feel that I regained a significant part of my life and as such my confidence.

Private Client

I found Mr Ramasamy extremely professional and reassuring. On the day of my procedure I received the most efficient, organised and professional care in my life. Your nurses were the best I have ever experienced. Mr Ramasamy’s team, in theatre made me feel at ease and made the whole procedure more bearable. They go way beyond the extra mile for their patients.

Private Client

I wanted to share my excellent experiences and compliment Mr Ramasamy and his team. I found him extremely professional and reassured that he understood how much pain I was in. On the day of my procedure, it was the most efficient, organized and professional care I have ever received – from checking into reception to being allocated a bay and taken into theatre – your nurses in the recovery area were the best I have ever received. Mr Ramasay’s team, especially in theatre, made me feel at ease, kept me informed throughout the whole procedure and made the whole procedure more bearable.

Private Client

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Foot & Ankle Surgeon

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Treatments

Health care is the diagnosis, treatment,and prevention of disease, illness, injury, and other physical impairments in human beings.

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Frequently Asked Questions

Foot & Ankle Surgeon
What is the process if I am paying for my own treatment?2020-08-27T13:58:16+01:00

After your appointment you will be emailed an invoice to be paid within 30 days via a bank transfer.

Will my insurance cover me?2020-06-28T13:37:20+01:00

Our practice is covered by the major healthcare insurance providers. If you have private medical insurance, please contact your insurer to confirm that you are covered for your consultation and imaging appointments and whether you will need a GP referral. Please do this prior to seeing your Consultant. Your insurance company will provide you with an authorisation code which we will need when booking your appointment, along with your policy or membership details. All of this information can be obtained from your insurance company.

Depending on your specific insurance policy you may liable for some of the costs and there may be certain outpatient treatments such as joint injections and blood tests that may not be fully covered by your insurance policy. Please note, even if you are privately insured, you are entirely responsible for all of your consultants’ fees and that the contract you undertake is with your consultant and not your insurance company.

Foot & Ankle Surgeon
Foot & Ankle Surgeon
Foot & Ankle Surgeon
Foot & Ankle Surgeon
Foot & Ankle Surgeon
How much does it cost?2020-08-27T13:59:05+01:00

In most cases, your outpatient costs should be covered by your insurance company, but please check as this can vary depending on your individual insurance and excess policy. If you are a self-pay, new appointments are £200 and follow up appointments are £150.

Do I need a new or follow-up appointment?2020-06-23T15:52:11+01:00

If you have not seen the Consultant previously for this problem, you have a different problem or if it is more than 1 year since your last appointment then please book a new appointment.

Do I need a referral letter?2020-08-03T11:12:11+01:00

If you are claiming through your health insurance, they may require a referral from your GP or therapist before authorising your consultation and treatment. If you are unsure then please call 01908 382 353 or email us on admin@mercuryfootandankle.clinic and one our team will be able to assist you. If you are paying for treatment yourself then you do not need a referral letter.

How do I make an appointment?2020-08-03T11:12:20+01:00

To arrange an appointment with one of our Consultants, please call 01908 382 353 or email us on admin@mercuryfootandankle.clinic

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Foot & Ankle Surgeon

If you have a question or want to reach out to us directly, use the contact form below and send us a message.

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